Services Provided Under the Medicare Hospice Benefit
Hospice care is a benefit of Medicare, Medicaid and most other insurances. Hospice services, therefore, are determined and regulated by Medicare, and a Medicare-approved hospice care provider must offer all of these components to its patients. Failure to do so results in loss of accreditation for the hospice care provider.
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Hospice nursing care under the supervision of a registered nurse who is experienced and specially trained in geriatric and end-of-life care. The hospice nurse visits the patient as needed and is on call, with other hospice nurses, 24 hours a day, seven days a week, for support of the nursing home staff, the terminally ill patient and the patient's family.
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Medical social services provided by a social worker.
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Consultation and oversight provided by the hospice medical director.
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Counseling services, including dietary recommendations and bereavement counseling, with respect to the terminally ill patient, as well as adjustment-to-death support for the patient's family and friends. Bereavement services are provided for 13 months after the patient's death.
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Friendly visits, compassionate listening and companionship provided to the patient and family by caring, trained hospice volunteers.
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Other services provided as needed, including physical, occupational and speech therapy, as well as home health aide and homemaker services.
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Drugs and medical supplies provided by the hospice as needed for palliation and management of the terminal illness and related conditions.
- Spiritual Counseling. Clergy offer spiritual support as desired, and establish or maintain communication between the terminally ill patient and his or her regular congregation of worship.
- If you are not satisfied with our services, you may call PA Department of Health, Hospice Complaint Hotline at 1-800-222-0989.
If you have any concerns regarding patient safety or patient care that our organization has not addressed, please call the Joint Commission (JCAHO) at 1-800-994-6610.
For more information, visit Medicare Hospice Benefits. You must have Adobe Acrobat 6.0 or higher to view this page. To download your free copy, please click here.